OUR STORE

VISIT OUR NEW
STORE SAMA MALL

Basement, Gate 4
Near Lulu Hypermarket

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the exact product shown in the picture?

Yes, all product images on our website are real and accurately represent the items you will receive. However, slight variations in color may occur due to lighting or screen display settings. Additionally, some products may vary slightly due to latest model updates, minor design changes, or image errors. If you have any concerns, feel free to contact us before making a purchase.

Where can I find my sales receipt?

You can view and download your sales receipt from your Hour Dial account under the "Orders" section. A copy of your receipt will also be emailed to you upon purchase.

How do I return an item?

To return an item, please visit our Returns & Exchanges page and follow the instructions. You can also contact our customer support for assistance. Returns must comply with our return policy.

Will you restock items marked as "Out of Stock"?

Yes, we frequently restock popular items. You can sign up for restock notifications on the product page or contact us for availability updates.

Are all products listed on Hour Dial original?

Absolutely! We only sell 100% authentic watches and perfumes from original brands, backed by official manufacturer warranties for authenticity and quality assurance.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS